Terms & Conditions
Terms of sale
Dear customer, we inform you that the general conditions of sale, set out below, indicate, in compliance with the regulations in force for the protection of the consumer, the conditions and methods by which to proceed with the online purchase on the site www.bizzarristore.com di Dondi Consulting di Simone Dondi – P.Iva 03916600368 hereinafter referred to as the Seller, of the products of your interest in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.
These general conditions of sale govern the sale of the products marketed by the Seller to consumer users and to users who act for purposes related to the business activity. These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid in all respects as acceptance pursuant to art. 1341 of the civil code. The company reserves the right to modify these general conditions of sale at any time by posting them on the site. Any contractual or extra-contractual liability on the part of the company for direct or indirect damages to persons and / or things caused by the non-acceptance, even partial, of an order is excluded.
II. PURCHASE METHOD
The purchase of products takes place through access to the site and the relative registration. For each of the products, a description is available on the site containing the main characteristics of the same. All purchase support information is intended as a simple generic information material. It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in color, size, accessory products shown in the figure. Correct receipt of the order is confirmed by the Seller through an automatic reply via e-mail, sent to the e-mail address supplied by the customer at the time of registration. This confirmation message will contain an “order number”, to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections. In case of non-acceptance of the order, the seller guarantees timely communication to the customer.
III. TERMS OF PAYMENT
All prices on the site are intended as retail prices and are exempt from VAT as a flat-rate regime according to law 190/2014 and does not constitute intra-community transfer pursuant to Article 41, paragraph 2-bis, of the Legislative Decree August 30, 1993, n. 331. Prices may vary without notice and the only correct price is the one indicated at the time of order confirmation. On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered canceled. In cases of purchase of goods with a “credit card” payment method, at the same time as the online transaction is concluded, the reference bank will authorize only the commitment of the amount relating to the purchase made. The shipment of the goods takes place only after the acceptance of the order and receipt of the credit. In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by the seller, the cancellation of the same will be carried out and the release of the committed amount (the release times depend exclusively on the banking system ). Once the transaction has been canceled, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system. The seller reserves the right to request additional documents from the customer proving ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order. The security of transactions is guaranteed by a data encryption system (SSL) and by direct, protected and certified connections. If you choose to pay for the goods on delivery, the customer agrees to collect the ordered goods, the customer has time to cancel the order until the time of shipment. If the goods are not delivered (for non-payment, refusal of the package, wrong address) the shipment remains the responsibility of the customer who will be required to fully refund the shipping amount (outward, storage and return) for a total amount of 30, 00 €. Failure to pay this sum will result in the compulsory recovery of the amount due as per law, with an increase in costs to be borne by the customer and if the customer is found to have bad faith in wanting to damage the company, the insolvent customer will be reported to the authorities for “fraudulent insolvency” Article 641 of the Criminal Code.
IV. DELIVERY METHODS
For each order placed, the seller issues a sales document for the material shipped. For the issue of the invoice, the information provided by the customer at the time of the order is authentic. The customer can request a copy of the invoice or tax receipt within three months of issue. Delivery costs are charged to the customer and are indicated when placing the order. No responsibility can be attributed to the seller in case of delay in the order or delivery of the order. At the time of delivery, the customer is required to check:
- – that the packaging is intact, neither damaged, nor wet, or in any case altered;
- – that the number of packages corresponds to what is indicated in the transport document.
Any damage to the product or packaging or the mismatch in the information must be immediately reported to the courier by putting WRITTEN CHECK RESERVE on the courier’s proof of delivery. Once the courier’s document has been signed, the customer will not be able to make any objection about the external characteristics of what was delivered. In case of non-collection within 5 working days of the material in storage at the courier’s warehouses due to repeated inability to deliver to the address indicated by the customer at the time of the order, the order will be canceled.
SHIPPING TIMES: shipping times on average are 4-7 working days, varying according to the volume of orders to be managed and the periods (Christmas, black friday, etc. ..). Delivery is made by NEXIVE and GLS express courier. In case of lack of availability of the goods, waiting times may undergo significant variations and in some cases exceed 30 working days.
WITHDRAWAL: the return must be made no later than 14 days from receipt of the package, the goods must not have been used (if these requirements are not respected, the return will not be accepted and the goods will be returned at your expense). It is not possible to make returns or replacements on collectible items such as Nike shoes nor to cancel orders in progress as many of the orders received are shipped to the customer directly from the supplier that we pay when ordering.
ATTENTION: To counter the increasingly frequent phenomenon of the purchase of products in order to post social content and then send them back and ask for a refund, we do not accept returns but only replacements. Refunds will only be issued in the form of vouchers for other items. Shipping costs are always paid by the buyer, only the amount of clothing will be refunded. In the case of promotions with free shipping, € 5.00 will be deducted from the total amount against the shipping cost incurred. Returns with cash on delivery at our expense will be rejected; the reimbursement takes place after the verification of the goods.
The returned goods must be sent to: FRESH DISTRIBUTION SRL – Via Madrid 4, 41049 Sassuolo (Mo), Italia.
By purchasing on our site you declare that you have read and accepted the above conditions without any reservation.
The sales contract between the customer and the seller is concluded in Italy and governed by Italian law. Unless otherwise stated, the Italian law on the matter applies. For the resolution of civil and criminal disputes arising from the conclusion of this distance sales contract, if the customer is a consumer, that is a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order a VAT number reference, the territorial jurisdiction is that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller’s headquarters.
INFORMATION ON THE PROCESSING OF PERSONAL DATA
SUBJECT: information and request for consent pursuant to and for the purposes of articles 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, relating to the protection of the processing of personal data. The seller informs you pursuant to and by effect of art. 13 of Legislative Decree. 196/2003 that: the aforementioned Legislative Decree provides for a series of obligations for those who carry out “treatments” (ie collection, registration, processing, storage, communication, dissemination, etc.) of personal data referring to other subjects, prescribing the duty to inform interested parties about the rights that the law recognizes them and the characteristics of data processing; the processing of your personal data that will be requested and that will be communicated to us will be carried out on the Seller’s premises in compliance with the principles of necessity and relevance with the use of procedures, including computerized procedures, for legal and fiscal obligations for the execution of contractual obligations; the data controller is the seller. The person in charge of data processing is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of these treatments, the owner and the related officers may become aware of the data that will be processed in compliance with the obligations deriving from the privacy regulations and according to principles of correctness; the processing will take place with manual and automated systems designed to store, manage and transmit the data, with logic strictly related to the purposes of the processing, based on the data in our possession and with your commitment to promptly notify us of any corrections, additions and / or updates; excluding communications and dissemination carried out in execution of legal and contractual obligations, the data provided to the writer will be used only for legal obligations; the nature of the provision is to be considered strictly necessary in relation to the purpose of the aforementioned treatments. The provision by you of the aforementioned data is essential for the exact fulfillment of the activities listed above; any refusal implies the impossibility of correctly fulfilling contractual and legal obligations, compromising the continuation of the relationship established between the parties; at any time you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular of:
- – know the existence or not of personal data concerning you and their communication in an intelligible form;
- – be informed about the owner, about the purposes and methods of the processing and about any responsible person, about the subjects or categories of subjects to whom the personal data may be communicated;
- – obtain the updating, rectification or integration of data;
- – obtain the cancellation, transformation into anonymous form or blocking of the same;
- – oppose the processing of data for legitimate reasons, without prejudice to the limits established by law;
- – oppose the sending of advertising material or for carrying out market research or commercial communication.
The full text of art. 7 of Legislative Decree 196/2003 relating to the rights of the interested party is available on the website of the Guarantor www.garanteprivacy.it.